Public Sector & GovTech

Accessible, secure, and compliant delivery

#what do you get

Delivery patterns built for governance—accessibility-first UX, secure integrations, and documentation that supports long-term maintainability.

AccessibilityComplianceMaintainability

Accessibility Audits & Remediation

Content & UX Standards

Integrations & Data Flow

Security & Governance Support

Documentation & Handoffs

Reporting & Visibility

Common public-sector platform challenges we help solve

GovTech delivery has different constraints than commercial work: accessibility is mandatory, governance is real, and maintainability matters more than flashy features. These are the patterns we’re typically brought in to stabilize.

Accessibility risk accumulates over time

Teams ship content quickly, but accessibility checks are inconsistent — leading to regressions, remediation backlogs, and compliance exposure.

Content standards aren’t enforceable

Different contributors publish in different ways. Without templates and rules, the user experience becomes inconsistent and harder to maintain.

Integrations exist, but data flow isn’t governed

Forms, CRMs, document systems, and analytics are connected — but validation, retention, access, and source-of-truth rules aren’t clearly defined.

Security expectations slow delivery

Teams avoid needed improvements because governance, access controls, and review processes feel heavy — or they ship without adequate guardrails.

Documentation and handoffs are weak

Institutional knowledge lives in a few people. When staffing changes, platforms become brittle and updates feel risky.

Reporting doesn’t match program needs

You can count visits, but you can’t answer operational questions: what services are being accessed, where users struggle, or how programs perform.

How JCG delivers GovTech platforms

We focus on delivery patterns built for governance: accessibility-first UX, secure integrations, content standards, and documentation that supports long-term maintainability.

Accessibility-first by default

We build accessible components and content rules so compliance is part of the system — not a periodic cleanup project.

Governance-friendly implementation

We design for review cycles, role-based access, and auditability so delivery can move without compromising standards.

Maintainability over heroics

We document decisions, create clear handoffs, and build repeatable patterns so platforms remain operable as teams evolve.

Our accessibility approach

Accessibility in public-sector delivery isn’t optional — it’s foundational. We align to WCAG 2.x success criteria and Section 508 expectations, but more importantly, we build durable patterns so accessibility remains intact after launch.

Standards-aligned implementation

We design and remediate against WCAG AA guidelines—covering contrast, semantic HTML structure, focus management, ARIA usage, accessible media, and keyboard navigation.

Accessible-by-default components

Reusable components and content templates enforce accessibility patterns so new pages inherit compliance automatically.

Testing beyond automation

Automated scans are only part of the story. We validate real interaction flows using keyboard navigation and assistive technologies to catch issues tools miss.

Editorial governance

We define content standards—heading hierarchy, alt text rules, link clarity, form labeling—so contributors maintain accessibility over time.

Regression prevention

QA checkpoints and release reviews reduce the risk of accessibility regressions in future updates.

Documentation for audit readiness

Clear documentation and decision logs support transparency and make compliance reviews easier during audits or procurement cycles.

Accessible, secure, and compliant delivery

Public-sector platforms succeed when they’re designed for governance: accessibility-first UX, secure integrations, clear standards, and documentation that supports long-term maintainability — even as teams and vendors change.

Discovery + governance alignment

We align stakeholders on goals, constraints, compliance requirements, content ownership, and long-term support needs — then define what “done” means for delivery and handoff.

Accessibility + UX standards

We establish accessible design patterns, content standards, and component rules so experiences are consistent, inclusive, and maintainable across pages and teams.

Data flow + integration design

We design integration patterns and data handling rules (sources of truth, retention, access, validation) that support program operations and reporting needs.

Security + governance support

We support secure delivery patterns: least-privilege access, environment separation, logging/visibility, and documentation that aligns to governance expectations.

Documentation, handoffs + reporting

We deliver decision logs, runbooks, and handoff documentation, plus reporting and visibility so teams can operate the platform with confidence after launch.

What you'll walk away with

Delivery patterns built for governance — accessibility-first UX, secure integrations, and documentation that supports long-term maintainability.

Accessibility Audits & Remediation

Audits, prioritized remediation, and durable standards so accessibility improves and stays improved across releases.

Content & UX Standards

Templates, component rules, and content guidelines that create consistency for users and clarity for contributors.

Integrations & Data Flow

Governed integration patterns across forms, systems of record, document workflows, and analytics — with validation and source-of-truth rules.

Security & Governance Support

Implementation practices aligned to governance expectations: access control patterns, environment discipline, logging/visibility, and change management support.

Documentation & Handoffs

Decision logs, runbooks, and technical documentation that enables internal teams and vendors to operate the platform confidently.

Reporting & Visibility

Measurement frameworks that support both leadership reporting and operational visibility — so programs can improve based on real usage signals.

Platform-agnostic, public-sector aware

We work across modern web stacks and enterprise ecosystems. The focus is outcomes: accessible experiences, governed data flows, and maintainable delivery patterns that stand up to real-world constraints.

Web platforms and content systems

Modern CMS and web stacks with reusable components, consistent content standards, and accessible UX patterns.

Integrations into systems of record

Secure, governed data flow into CRMs, case management systems, document systems, and analytics environments.

Delivery that survives change

Documentation, handoffs, and patterns designed for long-term maintainability — not vendor dependency.

Built, Not Just Advised
Hands-on implementation across web, RevOps, automation, and AI.
AI with Purpose
Practical AI solutions that automate work, unlock insights, and scale intelligently.
Fractional by Design
Flexible engagement models that adapt as your business grows—no full-time overhead.

Start a conversation

Flexible engagements. No long-term commitment.

#related services in
Platforms & Ecosystems

Implementation and optimization across HubSpot, Salesforce, Marketo, CMS, eCommerce, and public-sector platforms.

HubSpot Solutions

Implement and scale HubSpot with clean data models, lifecycle alignment, automation, reporting, and integrations that support your growth goals.

Explore

Salesforce Solutions

Design Salesforce foundations that support lifecycle clarity, clean data, reliable reporting, and integrations with the rest of your stack.

Explore

Adobe Marketo Solutions

Strengthen Marketo programs with scalable templates, clean data flows, lifecycle logic, and reporting that supports GTM execution.

Explore

CMS & Content Platforms (WordPress + DMS/LMS)

Build content platforms with strong governance, performance, accessibility, and integrations to support publishing, campaigns, and user experience.

Explore

eCommerce & Digital Platforms

Improve buying journeys with streamlined UX, measurable funnels, integrations, and operational workflows that support growth and retention.

Explore

Public Sector & GovTech

Accessible, secure, and compliant delivery

#what do you get

Delivery patterns built for governance—accessibility-first UX, secure integrations, and documentation that supports long-term maintainability.

AccessibilityComplianceMaintainability

Accessibility Audits & Remediation

Content & UX Standards

Integrations & Data Flow

Security & Governance Support

Documentation & Handoffs

Reporting & Visibility

Common public-sector platform challenges we help solve

Accessibility risk accumulates over time

Teams ship content quickly, but accessibility checks are inconsistent — leading to regressions, remediation backlogs, and compliance exposure.

Content standards aren’t enforceable

Different contributors publish in different ways. Without templates and rules, the user experience becomes inconsistent and harder to maintain.

Integrations exist, but data flow isn’t governed

Forms, CRMs, document systems, and analytics are connected — but validation, retention, access, and source-of-truth rules aren’t clearly defined.

Security expectations slow delivery

Teams avoid needed improvements because governance, access controls, and review processes feel heavy — or they ship without adequate guardrails.

Documentation and handoffs are weak

Institutional knowledge lives in a few people. When staffing changes, platforms become brittle and updates feel risky.

Reporting doesn’t match program needs

You can count visits, but you can’t answer operational questions: what services are being accessed, where users struggle, or how programs perform.

How JCG delivers GovTech platforms

We focus on delivery patterns built for governance: accessibility-first UX, secure integrations, content standards, and documentation that supports long-term maintainability.

Accessibility-first by default

We build accessible components and content rules so compliance is part of the system — not a periodic cleanup project.

Governance-friendly implementation

We design for review cycles, role-based access, and auditability so delivery can move without compromising standards.

Maintainability over heroics

We document decisions, create clear handoffs, and build repeatable patterns so platforms remain operable as teams evolve.

Our accessibility approach

Standards-aligned implementation

We design and remediate against WCAG AA guidelines—covering contrast, semantic HTML structure, focus management, ARIA usage, accessible media, and keyboard navigation.

Accessible-by-default components

Reusable components and content templates enforce accessibility patterns so new pages inherit compliance automatically.

Testing beyond automation

Automated scans are only part of the story. We validate real interaction flows using keyboard navigation and assistive technologies to catch issues tools miss.

Editorial governance

We define content standards—heading hierarchy, alt text rules, link clarity, form labeling—so contributors maintain accessibility over time.

Regression prevention

QA checkpoints and release reviews reduce the risk of accessibility regressions in future updates.

Documentation for audit readiness

Clear documentation and decision logs support transparency and make compliance reviews easier during audits or procurement cycles.

Accessible, secure, and compliant delivery

Discovery + governance alignment

We align stakeholders on goals, constraints, compliance requirements, content ownership, and long-term support needs — then define what “done” means for delivery and handoff.

Accessibility + UX standards

We establish accessible design patterns, content standards, and component rules so experiences are consistent, inclusive, and maintainable across pages and teams.

Data flow + integration design

We design integration patterns and data handling rules (sources of truth, retention, access, validation) that support program operations and reporting needs.

Security + governance support

We support secure delivery patterns: least-privilege access, environment separation, logging/visibility, and documentation that aligns to governance expectations.

Documentation, handoffs + reporting

We deliver decision logs, runbooks, and handoff documentation, plus reporting and visibility so teams can operate the platform with confidence after launch.

What you'll walk away with

Delivery patterns built for governance — accessibility-first UX, secure integrations, and documentation that supports long-term maintainability.

Accessibility Audits & Remediation

Audits, prioritized remediation, and durable standards so accessibility improves and stays improved across releases.

Content & UX Standards

Templates, component rules, and content guidelines that create consistency for users and clarity for contributors.

Integrations & Data Flow

Governed integration patterns across forms, systems of record, document workflows, and analytics — with validation and source-of-truth rules.

Security & Governance Support

Implementation practices aligned to governance expectations: access control patterns, environment discipline, logging/visibility, and change management support.

Documentation & Handoffs

Decision logs, runbooks, and technical documentation that enables internal teams and vendors to operate the platform confidently.

Reporting & Visibility

Measurement frameworks that support both leadership reporting and operational visibility — so programs can improve based on real usage signals.

Platform-agnostic, public-sector aware

Web platforms and content systems

Modern CMS and web stacks with reusable components, consistent content standards, and accessible UX patterns.

Integrations into systems of record

Secure, governed data flow into CRMs, case management systems, document systems, and analytics environments.

Delivery that survives change

Documentation, handoffs, and patterns designed for long-term maintainability — not vendor dependency.

Built, Not Just Advised
Hands-on implementation across web, RevOps, automation, and AI.
AI with Purpose
Practical AI solutions that automate work, unlock insights, and scale intelligently.
Fractional by Design
Flexible engagement models that adapt as your business grows—no full-time overhead.

Start a conversation

Flexible engagements. No long-term commitment.

#related services in
Platforms & Ecosystems

Implementation and optimization across HubSpot, Salesforce, Marketo, CMS, eCommerce, and public-sector platforms.

HubSpot Solutions

Implement and scale HubSpot with clean data models, lifecycle alignment, automation, reporting, and integrations that support your growth goals.

Explore

Salesforce Solutions

Design Salesforce foundations that support lifecycle clarity, clean data, reliable reporting, and integrations with the rest of your stack.

Explore

Adobe Marketo Solutions

Strengthen Marketo programs with scalable templates, clean data flows, lifecycle logic, and reporting that supports GTM execution.

Explore

CMS & Content Platforms (WordPress + DMS/LMS)

Build content platforms with strong governance, performance, accessibility, and integrations to support publishing, campaigns, and user experience.

Explore

eCommerce & Digital Platforms

Improve buying journeys with streamlined UX, measurable funnels, integrations, and operational workflows that support growth and retention.

Explore

Public Sector & GovTech

Accessible, secure, and compliant delivery

#what do you get

Common public-sector platform challenges we help solve

Accessibility risk accumulates over time

Content standards aren’t enforceable

Integrations exist, but data flow isn’t governed

Security expectations slow delivery

Documentation and handoffs are weak

Reporting doesn’t match program needs

How JCG delivers GovTech platforms

Accessibility-first by default

Governance-friendly implementation

Maintainability over heroics

Our accessibility approach

Standards-aligned implementation

Accessible-by-default components

Testing beyond automation

Editorial governance

Regression prevention

Documentation for audit readiness

Accessible, secure, and compliant delivery

Discovery + governance alignment

Accessibility + UX standards

Data flow + integration design

Security + governance support

Documentation, handoffs + reporting

What you'll walk away with

Accessibility Audits & Remediation

Content & UX Standards

Integrations & Data Flow

Security & Governance Support

Documentation & Handoffs

Reporting & Visibility

Platform-agnostic, public-sector aware

Web platforms and content systems

Integrations into systems of record

Delivery that survives change

How we back this up with real expertise

How we work

Built, Not Just Advised

AI with Purpose

Fractional by Design

#related services in Platforms & Ecosystems

HubSpot Solutions

Salesforce Solutions

Adobe Marketo Solutions

CMS & Content Platforms (WordPress + DMS/LMS)

eCommerce & Digital Platforms

Public Sector & GovTech

Accessible, secure, and compliant delivery

#what do you get

Common public-sector platform challenges we help solve

Accessibility risk accumulates over time

Content standards aren’t enforceable

Integrations exist, but data flow isn’t governed

Security expectations slow delivery

Documentation and handoffs are weak

Reporting doesn’t match program needs

How JCG delivers GovTech platforms

Accessibility-first by default

Governance-friendly implementation

Maintainability over heroics

Our accessibility approach

Standards-aligned implementation

Accessible-by-default components

Testing beyond automation

Editorial governance

Regression prevention

Documentation for audit readiness

Accessible, secure, and compliant delivery

Discovery + governance alignment

Accessibility + UX standards

Data flow + integration design

Security + governance support

Documentation, handoffs + reporting

What you'll walk away with

Accessibility Audits & Remediation

Content & UX Standards

Integrations & Data Flow

#related services in
Platforms & Ecosystems

#related services in
Platforms & Ecosystems